Federal Platform Transformation: From Firefighting to Automation
A federal systems integrator inherited a Tanzu Application Service platform with an inexperienced team lacking training, methodology, and effective management capabilities. Their environment was unstable, inconsistent, and dependent on manual UI operations across multiple classification levels. Over three years, we transformed their operation from reactive firefighting to proactive automation-enabling same-day application deployments, weekend major upgrades, and fully automated patching. The entire team cycled out once during our engagement, yet each generation went from complete beginners to confident platform operators.
Key Outcomes
- Same-day application deployments - developers could request an environment and be running apps in production the same day
- ~1,000 application instances running across gov cloud (800 AIs per environment) and public cloud (200 AIs) with consistent configuration and security posture